Junk removal always starts with a conversation. That could be an online request, email, text, call or chat. When you click the orange “Remove My Junk!” button on this page it’ll have you fill out a simple request form to start that conversation. Once we connect, we’ll listen to your needs and provide a price range.
Some jobs may require us to schedule an assessment. An in- person visit where we can get a better idea of the job scope. Often, we’ll provide a quote during that visit and will then be prepared to do the work at that same time.
More often, we’ll be able to provide a reasonably accurate estimate from that conversation. We’ll then text you a written quote. Once you “approve” the quote, we’ll confirm the appointment. To be clear, quote approval at this point is not a sales commitment. It’s a price acknowledgement, authorization to schedule the work appointment and acceptance of our liability limits.
Once the quote is approved, we’ll schedule an appointment. Appointments are scheduled in 2 hour arrival windows. The crew lead will call or text before heading your way.
Upon arrive, we’ll introduce ourselves and “walk the job” with you. During this time, we’ll ask questions and develop a game plan for safely and efficiently removing your junk. We’ll also confirm the quote at this time. Any changes to the job, quote or schedule will be discussed with you first. Before anything happens.
When you authorize the job, we’ll get started.
Once finished, we’ll confirm the job is completed to your satisfaction and will provide the final invoice. This is usually texted directly to your phone, but we will review it with you. You can pay from your phone. We also accept cash, check or Venmo.